Basic Asterisk Troubleshooting – checking service, SIP Peers (trunk), and extensions

This is a document that assists with the troubleshooting of an Asterisk based PABX that is not working properly.

It was done based on a FreePBX installation, but it could work with most Asterisk installations as Asterisk is command line driven.

Check if the service is running

Do this using SSH

service asterisk status

Check if a SIP trunk is registered

First log in to the command line utility

asterisk -rv
sip show peers

Look for Online

Check which extensions are registered

asterisk -rv
core show hints

Look for `State:Idle`

Reference

Share this article

Leave a Reply

Your email address will not be published.

Scroll to Top