How to deal with WHM/cPanel Mail Hold Email holding in /etc directory

WHM brings up this message:

This message was created automatically by mail delivery software.

A message that you sent could not be delivered to one or more of its
recipients. This is a permanent error. The following address(es) failed:

[email protected]
(ultimately generated from [email protected])
Domain has exceeded the max defers and failures per hour (1000/1000 (92%)) allowed. Message discarded.

There is a special place somewhere on the disk where you can lift this hold. Probably in /etc somewhere.

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